Process and Organization Redesign
SeeChange Business Process and Organization
Redesign services are focused on breaking down organizational barriers
that inhibit the flow of information and limit the effectiveness
of your knowledge assets. These barriers commonly result from ingrained
processes and structures leftover from yesterday. Often, they no
longer support the organization's goals, and leave workers' efforts
fragmented and unproductive.
SeeChange helps you bring together the individual brilliance
and diverse functions of your organization into a productive whole.
We design streamlined business processes and effective organization
structures that link to strategic goals and improve your agility
and bottom line.
Focus on Improvement
Our goal at SeeChange is to bring you to a desired future quickly
and effectively. Other consultants expend significant effort analyzing
and documenting the current state for no real benefit. SeeChange
consultants conduct an initial assessment of operations to gain
an understanding of the current environment. We then employ information
about the current state to ascertain the gaps, and focus your team
on defining and implementing improvements.
Structured Steps for Success
There are three key steps to a successful SeeChange redesign effort:
- We define management goals and objectives
for your business that drive improvement efforts.
- We align your new business processes
and organizational structure with strategic goals and assess gaps.
- We design the improved processes and
structures iteratively, since organizations function more effectively
when the design is shaped to meet the information processing needs
posed by the work to be done.
SeeChange employs a collaborative approach
that involves your team in the process of improvement from both
the top-down and the bottom-up. We work in partnership with your
organization's leaders to define clear goals and objectives (the
"whats") that drive the improvements. We then join forces
with the staff to define the detailed processes (the "hows")
that allow the team to reach the goals.
This approach encourages the critical input of those individuals
whose jobs are dependent on the work processes. And it is the only
way to ensure buy-in, not resistance, to the impending improvements.
The results of our redesign efforts are tangible improvements to
your work processes and organization structures - improvements that
allow your organization to function as a productive whole.
In addition to these tangible outcomes, your organization will also
benefit from improvements in morale. By employing the SeeChange
collaborative approach, your organization will experience a shift
toward staff ownership and teamwork that will carry forward to ongoing
improvement and staff retention and growth efforts.